Is it time to lawyer up or should I give contractor one more chance? (Main Board)

by IT guy, Friday, July 24, 2020, 14:31 (22 days ago) @ Pepe the Programmer

It's worth a try. Thanks for the suggestions.

I am one of those oddballs without Facebook but do plan on posting a Google review. Yelp is good. The BBB has a section as well. If push comes to shove, I will post there also.

I tried to find the owner's e-mail address online awhile back but no luck. Tried guessing his e-mail and sent an email awhile back but no response. I did email one of his employees around the same time and she was on it so perhaps he did see my email. Maybe I'll email her since she's the only one that's been the least bit helpful and CC what I think his address is. Worth a shot.

Trying to get ahold of him via the main office would be a waste of time. They have this super polite and disarming old lady that works the phones. If you're trying to reach someone, they're usually "out of the office" or "out to lunch" and she asks if you want to leave a message with her. Most of the time there is no return call so either she doesn't get the message to them or they just ignore it. When people call, they always say to call them back at the main line so no direct extensions.

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