A homeless guy moved into the building next to work. He now has a huge stash of supplies, mattresses, drugs, candles, etc.

I complained with 311, twice, and they said "We investigated and couldn't find anything." Bullshit that they didn't notice the huge pile of stuff.

So NYC's official policy now is that, if you complain about the homeless, they mark the complaint "closed, didn't see anything" without actually do anything.