Rip-offs (Public Board)

by JoFrance, Saturday, May 20, 2023, 19:03 (14 days ago)

The Biden inflation economy has given an excuse for every company to raise their prices. The latest scam is we have higher costs now so we're passing them on to you. They don't say it that way but that's what they're doing.

My latest ripoff is from the pest control company I use. They were bought out by a new company in 2021 and have raised their prices twice since then. This last time we told them we were canceling and they offered to roll back their increase but we told them no, we're going.

I don't want to deal with dishonest people like that. We'll have to get someone new soon because I don't want to ever see this in my house ever again.

https://www.pestworld.org/pest-guide/occasional-invaders/camel-crickets/

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Rip-offs

by Cornpop Sutton ⌂, A bad bad dude who makes good shine., Saturday, May 20, 2023, 20:12 (14 days ago) @ JoFrance

Well, keep in mind that wages have been pushed up just to retain employees and small businesses have to keep up. Supposedly Home Despot recently did an across the board pay increase for store staff.

Rip-offs

by JoFrance, Saturday, May 20, 2023, 20:41 (14 days ago) @ Cornpop Sutton

I'm sure that's true, but they got a little greedy. In 2021, my price was $50 cheaper a quarter for the same service they've always provided. All they do is spray around the foundation of my house. There isn't anything intensive.

I know costs go up but not that much over a two year period.

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Three things and a general comment about ripoffs.

by Cornpop Sutton ⌂, A bad bad dude who makes good shine., Saturday, May 20, 2023, 21:21 (14 days ago) @ JoFrance
edited by Cornpop Sutton, Sunday, May 21, 2023, 01:03

I get where you're coming from but I am not onboard completely with what you're saying for these reasons. And this is for all businesses, not just pest control.

1) Just an observation, we have no idea what their cost of business is and how they need to spread overhead across different customers. For all you/we know, everything they have to pay to operate the business, from workmen's comp to the electric bill, ballooned correspondingly.

2) They may be deprioritizing small customers (residential) in favor of B2B customers. What they want you to pay now reflects their apportionment of labor, time and materials that keeps parity with what they pay for these things for large jobs. Or there may be some other change that amounts to a tweak of business model.

3) Outrageous pricing often corresponds to high overhead. Example #1, we had to take one cat to get an ultrasound recently. $700 which includes initial diagnosis by an expert vet. The procedure itself is costless and it's like 10 minutes on the machine, but they have to absorb the cost of the ultrasound machine into their customer's jobs. Example #2, I went to a commercial "emergency clinic" (aka urgent care) a few weeks ago for what turned out to be bronchitis, and they did a COVID swap to be certain. Very routine, a 15 minute office visit. Insurance got billed for almost $500 for that one incident.

When I did websites for small biz customers, aside from you, I was constantly criticized for my outrageous pricing and terms which were usually 50% or less of what I knew for a fact most web designer can charge their customers. Everyone wanted everything for fucking free basically.

I have sympathy because we consumers all have the same issue but then again I don't have much because I've perpetually, for years, been put on the other side of that ripoff accusation.

Put your assertion to the test... can you find another contractor who does the same work for the fee structure you'd expect to pay? That would be the most interesting data point to collect.

There's also supply and demand in place but it works both ways. They may believe their shit don't stink. But if someplace is a true ripoff, they will shed customers because of that philosophy.

And they might have changed ownership or otherwise have decided that long term customers aren't important.

Three things and a general comment about ripoffs.

by JoFrance, Sunday, May 21, 2023, 19:22 (13 days ago) @ Cornpop Sutton

I understand businesses need to charge more to cover their costs, but a 25% increase since 2021 is excessive. I haven't started looking for a new company yet. We have a contract with them now and we told them we want to cancel, but they don't want to let us go, so they dropped the price. That's the offer they made to us via email.

When we call to talk to them, all I get is an email response that they've been very busy and they'll get back to us. Its been a week and a half now. Something is very off there. I think they have poor management and they're losing customers in droves because of their excessive price increases. I'm pretty sure we can get a better deal elsewhere, but I'll have to let you know.

Healthcare costs are in a class of their own when it comes to rip-offs.

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Good discussion about deals and good faith dealing

by Cornpop Sutton ⌂, A bad bad dude who makes good shine., Sunday, May 21, 2023, 19:36 (13 days ago) @ JoFrance
edited by Cornpop Sutton, Sunday, May 21, 2023, 19:57

Personally...

a 25% increase since 2021 is excessive.

I don't even know that. What you state *sounds* right, but we really don't know. That's 2 years. We've had massive surprise increases in all categories across the board.

Maybe almost all factors of overhead went up by that much or more, and they also gave themselves a raise because of inflation.

That could do it.

We have a contract with them now and we told them we want to cancel, but they don't want to let us go, so they dropped the price. That's the offer they made to us via email.

I would personally take that offer and not take it personally. Really. IMO they met your terms halfway.

Now, did they change their fee midstream during a contract term when you assumed you were locked in? Normally a fee increase can justify breaking a contract. But maybe their contract stated that force majeur could raise prices.

If there is no such clause (it would seem unusual to say "we can raise prices if we need to during your contract") they should just release you from the contract.

When we call to talk to them, all I get is an email response that they've been very busy and they'll get back to us.

I don't see what that will do or why it matters. Businesses don't like dealing with customer carping about prices.

In my case the constant pushback and denial I got made me almost homicidally angry.

Good discussion about deals and good faith dealing

by JoFrance, Sunday, May 21, 2023, 20:02 (13 days ago) @ Cornpop Sutton

I want to talk to them and I'm letting them go if they can't offer a better deal. They should at least say something aside from a terse email saying we'll just go with the old plan you had. I'm not into that. I don't like their way of doing business and I'll find someone else. There is lots of competition.

This can't be compared to what you do with web customers. Web sites require real talent to set up, but pest control is a basic thing

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Good discussion about deals and good faith dealing

by Cornpop Sutton ⌂, A bad bad dude who makes good shine., Sunday, May 21, 2023, 22:22 (13 days ago) @ JoFrance

I see your point. It would leave a bad taste to me too. Good luck.

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Good discussion about deals and good faith dealing

by Hillarys Colon, Monday, May 22, 2023, 08:13 (13 days ago) @ Cornpop Sutton

I like the ones that provide literally nothing till you need it - i.e.. insurance. Insurance has been raised across the board. I got a letter the other day saying they were raising their rates. Oh yay for that.

Want to hear something crazy - I am still getting bills for my Dad. He was in the hospital for 7 days and frankly they did not do much beyond giving him some drugs. Its over 200K now.

Good discussion about deals and good faith dealing

by JoFrance, Monday, May 22, 2023, 19:34 (12 days ago) @ Hillarys Colon

Any time you go to a hospital, you will receive bills for months after that. My husband had to go to emergency room a few years ago. He fell and cracked his head open. He had a 1 inch gash that they sewed up and then they moved him to a room overnight. In the end it cost us $25k. They did all kinds of tests on him that had nothing to do with the cut on his head.

We received bills for months after that from different medical people and companies that supposedly did something. I can only imagine the bills you're getting for your Dad's time in the hospital. Our bills stopped after 8 months, but my husband was only in the hospital for less than a day.

Hospitals are so bloated and inefficient. You're really at the mercy of their screwed up system. What a nightmare.

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Medical tourism is a thing

by dictum, Tuesday, May 23, 2023, 11:03 (12 days ago) @ Hillarys Colon

for that reason..

200K..

It's a disaster. I hear you loud and clear. I get it it's not always an option, but.

--
I Am Lost: I've gone to look for myself. If I should return before I get back, please ask me to wait.

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We Are At $235K For 9 Days In The Hospital

by Hillarys Colon, Saturday, May 27, 2023, 07:15 (8 days ago) @ dictum

They literally did nothing - oxygen, drugs and wrapped his legs for cellulitis (congestive heart failure). Some piece of shit foreign doctor checking on him periodically.

All for $235K. Fucking yay.

And its been over a year and I am still getting bills. I dont pay anything as my Dad told me not to sign anything. I am letting the VA/Medicare/Insurance fight it out.

We Are At $235K For 9 Days In The Hospital

by JoFrance, Saturday, May 27, 2023, 18:50 (7 days ago) @ Hillarys Colon

Its a good thing the insurance is fighting it out and not you. Still, you get to see it and in the end who knows what the outcome will be. After dealing with the hospital system, I thought it was unfair for a doctor to come forward several months later and state they were involved. There is no easy way of checking that months later to make sure its a valid charge.

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DIY if possible

by dictum, Tuesday, May 23, 2023, 11:00 (12 days ago) @ JoFrance

All they do is spray around the foundation of my house. There isn't anything intensive.

A perfect example where some DIY can save the day. Get the equipment and just do it. You will probably spend a bit more the first time and it will fully pay for itself in a year or two.

I did that with auto repair. I am not a gifted mechanic. But I got a gazillion tools, books, web sites and of course youtube. I've done brakes, tuneups, whatever random thing that breaks I can fix it, unless it requires highly specialized equipment like welding or taking apart the transmission. Brakes and worn out alternators seem to be most of the repairs that occur.

If I can't do it myself, I can intelligently talk to a mechanic and explain what's going on.

I have a spare vehicle I can drive when my primary is down.

Probably not an idea you are going to to engage, but that's the paradigm I am embracing on a number of fronts. Food growing is another example. Fight food prices.
Follow Nike's guidance on this matter.

Here is another glorious example of DIY

I fight electricity costs by heating with firewood which I find for free and then cut, split, season. It takes time and commitment and not for everyone but it's a great workout. I got so tired of firewood retailers shorting me in every way possible. They think the average consumer is an idiot. So if you order 3 cords of firewood, how the hell do you know you are getting 3 and not 2.5 cords? If they dump the huge pile in your driveway, it's impossible to tell. If you ask them to stack it, they will stack so it looks like 3 cords.

When I got good at stacking and estimating how much firewood I got, they would short me by including some non-hardwood junk. When I got good at detecting that, they would throw in stuff that was not completely seasoned. When I figured out how to detect non-seasoned stuff, they would sometimes get lazy and throw in improperly cut chunks which wouldn't fit.. Every time I ordered firewood, I got one or more of the above permutations, I got fed up with it and just started DIY.
Sometimes people will pay to remove wood.
There are people who do it right and then charge $450 per cord so it's cheaper to use the electric. The days of $50 firewood in your 8' pickup truck bed are gone. It's obnoxiously expensive.

I know the above it's not for you but just saying. You are not going to crawl under a pickup truck with a wrench or swing an ax. I get that. But if you can't DIY just have to deal with the trainload of BS.


As for the economic aspect of it, the prices are not going up, the 'dollar' is going down. Coke hasn't become more rare or difficult to produce. It's clearly the unit prices are denominated in.
Craigslist labor gigs have gone from $5 to $7. What? It's just bits and bytes in a database. A perfect example of the currency devaluation.

(Except in the case of autos and maybe real estate, these have genuinely gone up on top of the 'dollar' decline).

it's hard to tell if the item has gone up in price or if the currency has gone down or both.

--
I Am Lost: I've gone to look for myself. If I should return before I get back, please ask me to wait.

DIY if possible

by JoFrance, Tuesday, May 23, 2023, 19:01 (11 days ago) @ dictum

We tried years ago to take care of the bug problem ourselves but no matter what we bought it didn't work. The insecticides you can buy over-the-counter are just not as good as what a pest control company has access to, so that's why we pay for it now. We live in the deep woods, so pest control is a must for us.

Thankfully, my husband takes care of our cars when he can and that saves us a lot of money. I'm glad he can talk to the mechanic when we do need work so we don't get ripped off.

We use a lot of firewood in the winter and have a lot of trees, so we don't have to buy firewood. Last year we had 3 huge trees taken down and we got it cut up and stacked so we had at least 3 cords of wood. We still have two cords left for next year.

Back when we were both working we bought cords of wood and I know exactly what you mean about some of it being junk wood that won't burn. Places that sell firewood always mix that in. We always take down a lot of trees lately or they just fall down and we give them away. They're doing us a favor by taking them.

Biden wrecked the economy by shutting down our energy independence. Its been downhill ever since. That affected everything. The value of the dollar has gone down and everything costs more now. I just buy less , but also I scrutinize more why some companies raise their prices. Two large increases in two years is too much. 15% increase in '22 and 10% in 23 for my pest control company.

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